Effective August 20, 2026. Last updated October 14, 2026.
Terms for a hands-on assessment and contractor-selection relationship.
These Terms of Use govern Safe In Place's website, preliminary project assessment, contractor selection, and introduction services. By using the service or submitting information, you agree to these terms.
Safe In Place assesses needs and selects contractors
Safe In Place provides preliminary needs assessment, project guidance, and contractor selection for accessibility and home-safety projects. We may assess the home directly when a closer look is needed. Safe In Place guides that free assessment and connects you with a licensed, vetted local contractor. That contractor sets their own price and handles the construction and installation. Licensed design, engineering, and medical assessment stay with the professionals who provide those services.
We personally choose one fitting professional from the independent contractors we work with. The selected contractor remains a separate business—not our employee or agent—and controls the technical scope, estimate, price, contract, schedule, permits, workers, methods, warranty, and work. Any agreement for that work is directly between the homeowner and contractor.
Assessments, contractor selection, and compensation
- Homeowners are not charged for the initial assessment and contractor-selection request and are not obligated to hire.
- Safe In Place may receive compensation from the contractor selected for an introduction or project opportunity.
- Our own team coordinates the assessment request. Customer contact information is not sold or shared with independent contractors.
- Safe In Place does not auction or broadcast a homeowner request to multiple contractors.
- An assessment request or ZIP-code result does not promise that a contractor is available, will provide an estimate, or will accept the project.
- Our selection is not a warranty of credentials, price, quality, safety, timing, or outcome.
Your responsibilities before hiring
You are responsible for evaluating the contractor and proposed work. Verify the applicable license, registration, insurance, references, permit requirements, written scope, price, payment schedule, cancellation terms, and warranty before signing or paying. See our Contractor Standards & Homeowner Checklist for practical questions to ask.
Your submissions and communications
Provide accurate, current information and submit information about another person or property only when you are authorized to do so. Do not submit unlawful, harmful, misleading, or unnecessarily sensitive content.
When you request an assessment, you authorize the Safe In Place team to review the request and contact you about the project. This does not authorize disclosure of your contact information to independent contractors or enrollment in unrelated marketing.
Booking confirmation text messages
Safe In Place sends one transactional home-assessment confirmation text per booking only after you separately agree. Consent to texts is optional and is not a condition of booking. Providing a phone number or submitting a website form does not by itself enroll you in booking texts.
Message and data rates may apply. Reply STOP to opt out or HELP for help. After opting out, you can text START to restore messaging permission; START does not create or change an appointment. For support, call (786) 755-1120 or email hello@safeinplace.org. Carriers are not liable for delayed or undelivered messages.
Your appointment is confirmed by its saved booking record. Text delivery is separate and may be delayed or unavailable. Our Privacy Policy describes how we handle contact details and SMS consent.
Not emergency or professional advice
Website content and preliminary assessment questions are general information, not medical, occupational-therapy, engineering, legal, code, or emergency advice. For an immediate safety or medical emergency, call 911 or the appropriate emergency service.
Acceptable use
Do not interfere with the platform, attempt unauthorized access, scrape or resell data, impersonate others, submit fraudulent requests, misuse contractor or homeowner information, or use the platform in violation of law.
Service availability and responsibility
We work to keep our information and services useful, but they are provided on an “as available” basis. To the extent permitted by law, Safe In Place disclaims implied warranties regarding the service and is not responsible for independent contractors' acts, omissions, estimates, agreements, work, property damage, injuries, delays, disputes, or outcomes.
To the extent permitted by law, Safe In Place will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the platform or contractor services. Nothing in these terms limits rights or liability that cannot legally be limited.
Changes and contact
We may update these terms when the service or applicable requirements change. Continued use after an update means the revised terms apply to later use.
Questions about these terms can be sent to hello@safeinplace.org. See our Privacy Policy for information practices.